Ready-made chains

Five flows almost every business needs — what's inside and how to ask the agent

flowsautomationexamples

Updated October 22, 2026

Each of these chains can be requested from the agent in one sentence. Below is what's inside, so you know what you'll get.

Welcome

Pressed Start

What this bot is + two buttons

Tag "new"

What happens: a message about what this bot is, two buttons — "Browse" (site) and "Ask a question". Tag "new".

write a welcome for new people with a button to the catalogue and a button "ask a question"

Delivery after payment

An offer is paid

paidPersonal channel link

paidWhere to start

paidTag "client"

What happens: a personal invite link to the private channel, a "what's next" message, tag "client".

after the course is paid, send the channel link and say where to start

Unpaid order reminder

Order created, unpaid

after a dayRemind with the link

after three daysRemind with a deadline

paidReminders cancel themselves

What happens: one reminder with the payment link after a day. A second one with a deadline after three. No more: a third message already annoys.

if an order is unpaid for a day, remind once; after three days, once more with a deadline

Lead

Form on the site

Write the lead into the collection

Tag "lead"

A lead card into your group

Thanks, we'll be in touch today

What happens: the bot asks for name and phone, writes to the "Leads" collection, sets a tag, notifies you.

collect a lead: name, phone, what they're interested in — and tell me

Winning back

Build a segment of people who have not been active recently and prepare a broadcast with your news. There is no dedicated “silent for 30 days” trigger in this example: data selects the audience and the owner confirms the send. A flow can handle the conversation if the person replies.

send what's new to people who haven't written for a month, and tag those who reply